Privacy Policy – J&M Workwear

At J&M Workwear, we are committed to protecting the privacy and security of our customers and site visitors.
Please read the following to understand our policy and practices regarding your personal information collected through the website, and how we will handle it. J&M Workwear will only use your personal information collected through this website in accordance with this privacy policy and the terms and conditions stated for this website.

 

What personal information do we collect? 

J&M Workwear do not collect any personal information about you on our website unless you choose to provide it to us voluntarily. If you decide to place an order with us, there is certain personal information that we will require from you in order to process your order. We define “personal information” as information that is unique to you and might include your name, delivery address, credit/debit card number and expiration date, billing address, e-mail address, telephone number, your age, and occupation.

We may also collect the following data about you to help us improve our service to you

  • Information that you provide by completing forms on our website. This includes information provided at the time of registration via our website, subscribing to any service which we provide. We may also ask you for information when you report a problem with our website
  • If you contact us, we may keep a record of that correspondence.
  • We may also ask you to complete surveys / questionnaires that we use for research purposes, although you do not have to respond to them.
  • Details of transactions you carry out through our website and of the fulfillment of your orders.
  • Details of your visits to our website including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access on our website.
  • Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

IP addresses, browsers and cookies

We automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system to better improve our customers experience.

 

Consent

We receive consent when you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at customercare@jandmworkwear.com.au

 

Disclosure 

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

Where we store your personal information? 

jandmworwear.com.au use a trusted third party to provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through their data storage and their databases. This information is stored on a secure behind a secure firewall.

 

 

Payment

If you choose a direct payment gateway to complete your purchase, then our eCommerce platform stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 

 

Third party services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. 

 

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google analytics

Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at